Many vets have gone the way of human healthcare & become conglomerates. My Vet was a wonderful guy & only when he died suddenly in 2011, did we find out that he sold out to one of those big companies from California. He had control while he was alive, but it changed the moment he died. I couldn't believe he did such a thing. I hate how it is run now, always getting mailers & emails for things I don't want or need etc. The prices have gone up big time also. Really it's the simple fact the industry now knows how much people will spend on their pets, just like human healthcare.