023 from the
Hello dear dog lovers,
I would like to share my experience with [manufacturer name edited out by moderator] BRACES size M I have purchased on 17th January
My puppy suffers from Canine Tarsal Hyperextension and acc. to our vet, she needs fixation. that´s why I have purchased hock braces.
After a week of wearing them, braces got deformed and when I reported this to the shop, I´ve got a reply that the dog was jumping a lot, and I should get new pair of aluminum reinforcement from them for the shipment cost.
Yesterday my dog completely ruined the braces in 20 minutes, while I went to the shop. When I reported it back.
the reply was " we are sorry, you have left the dog unattended", you have it in instructions...
Every dog owner knows that it is impossible to have the dog constantly on your eyes 10-14 hours a days,for 6 months (this is the time when the dog is supposed to wear the braces), especially with both adults going to work and having two small kids.
It is normal that puppy jumps...you cannot make the dog stands still. where I see a problem is that the solution is very cheap and does not really reflects the dog needs and dog´s behavior.
I wonder if there is anyone with similar experience, who can give me some advice what support to choose in order to make it work as it should?