Sabina makes a very good point. The Banfield I know of is like this as well, with the hospital desk right in front of the leash and chew toy aisles. It really can be a health hazard to both the animals going to the doctor, and those coming with owners to shop or to the daycare/kennel. It also feels more...exposed than private hospitals. I mean the patients aren't people who need as much privacy but I've had some pretty emotional or private moments in vet hospitals, and I know I'm not the only animal lover who has. It's just not really the environment I'd want to get news of a serious illness or come out with just a collar in my hand.I agree with private. We actually used banfield with my previous dog for a while until she passed. I cant speak much for the costs since I was younger then and didn't really pay attention, but I think for me the thing I really didn't like about it was the location. At least with ours you have to walk through most of petsmart to get the banfeild area then the reception area is in the open. It doesn't really make much sense, especially if your dog was actually sick or nervous to walk through a busy store with lots of people, other dogs, animals and kids. Though I think at least with our other petsmart there's a separate entrance. I don't think we ever had bad experiences with the vets and they took good care of my dog. I think its more the practicality of its location that is my problem.
Banfield is a Veterinarian service that is affiliated with Pet Smart. Usually its located at the back of the store. I believe its basically a cafeteria style plan where you pay a fee every month, and in exchange veterinarian service is provided for no additional cost, or for some services for a co-pay amount, I would guess based on the plan you chose. Since I'm not a member, I'm guessing how it works based on what I have heard from some folks that subscribe to it. Since we are very satisfied with our Vet for Samantha, and I do carry medical insurance for her, its nothing I would consider.I don't even know what Banfield is. So...private.