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Discussion Starter · #1 ·
**Sorry in advance for the long post, but thought it was important to get all the details...and also gather all my jumbled thoughts :(
My puppy had undergone routine bloodwork in advance of her spay procedure, of which the results had shown that she had slightly elevated liver levels. After second bloodwork results showed the same elevated levels, we visited a specialist who was not able identify a clear cause. However, she confirmed that there was no immediate concern for my dog's health and it was fine to proceed with the spay procedure.

After discussions with the vet, in order to help pinpoint what the issue was with her liver, it was agreed that a liver biopsy would be performed at the same time as the spay procedure, since my dog was already going under the knife.

My puppy had her spay procedure this past Monday.

I just received a call from the vet saying that she was "disappointed" because the lab had reached out to them and informed them that the sample they received for testing was NOT a piece of my dog's liver, but rather her spleen!

According to the vet "the spleen and the liver are right next to each other" and she had another vet come in to confirm that it was the liver before she had taken a sample. The vet then went on about about options for going forward, and about how next time they can get a specialist to come in the validate and make sure that what they're getting is the liver and not the spleen, etc, and that the vet would "help out with the costs". I'm sorry, but WHAT?!

Firstly, there is NO WAY I'm letting this vet (or her colleagues) go anywhere near my puppy again (100% finding another vet). Secondly, if, for whatever reason, I was going to let them open up my dog again, the cost will be coming out of the practice's pocket - NOT mine.

I just don't understand how this could have happened. I'm pretty upset and to be honest, emotionally drained, but I can't just let this one go. Surely this must be considered malpractice?? Emotions aside, I can't accept the fact that TWO licensed veterinarians had misidentified the liver and cut out the wrong part my puppy's body!

Not that its about the money, but I'm definitely going to demand a refund for this botched procedure at minimum and also I am also going to go have my dog checked fully by another vet to make sure she's okay.

But should I go further and get legal advice? Should I file a complaint against the vet? What should I do?? Any help/advice would be greatly appreciated as I just can't let this go and I feel sick to my stomach thinking about it :(
 

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I can understand why you are so upset.

Maybe contact the Royal College of Veterinary Surgeons and ask if they have a reporting and complaint procedure?

But before you do that - is it possible that two samples got mixed up?
 

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Just to say dont do anything via the phone. Youve said you had a call.. If you now pass this on as evidence its hearsay.
If you email the practice and nicely ask (I know its hard but bite your tongue) if they could mail you confirming the results of her LIVER test.
If they admit in a mail they have made a mistake its then firm evidence.
At that point you could email and ask for an explanation and ask what they intend to do to resolve the matter.

After that point I would start thinking about the legal help.
 

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Discussion Starter · #4 ·
Thanks for your replies - I really do appreciate it! I'm just trying to take it one step at a time, and not get to ahead of myself thinking about everything at once, as that would literally drive me crazy!
I've decided that my next step will be to send an email to the vet "thanking" her for calling me yesterday and to summarize (in a factual way) what she told me. To make the email seem non-threatening I will also just state that I am still processing the information and will need time to think through my options (obviously I won't tell them that I'm never EVER going to have them care for my dog again).
At least this way I have it documented in writing and they can agree or dispute it however they want.
Sigh
 
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