Hello! I sent home a rambunctious little puppy to his new home yesterday. The puppy was playful, active, friendly, and just a typical puppy. I sold the dog to a man named “Bob” when he was about 2 weeks old. Yesterday, when he was 9 weeks old “Bob” and his wife (whom I have never spoken to before) show up and collect the sweet puppy I called Moe.
Prior to Bob purchase I verified their vet, references and all seemed great. As soon as Bob and his wife got here we spoke about the dog, played with him, went over his routine and so forth. The very first thing Bobs wife asked me was “if this puppy dies from parvo tomorrow do we get a refund?” I found the question rather odd as it was so instant but explained how he dosnt need to be adventuring anywhere prior to finishing his shots, gave them his vet paperwork, and explained my policy on puppies (necropsy policy and so forth). She still was very stuck on how they got their money back, but Bob was kind, and I assumed maybe her issue was a language barrier. This was around 4pm.
So- this afternoon around 2pm Bobs wife texted me and says the dog has distemper and they are at the vet. I of course call her and she didn’t answer but continues to text. She says she’s at the vet and they are positive that is what it is. I of course immediately call their vet. Bob used his vet as a reference and gave his vets office permission to speak with me. He owned a lab fhaf this vet treated for 6 years. Anyhow. Call the vet. The vet states they haven’t seen Bob today. I immediately am confused. So I text and say the vet said you are not there. No response. She then asked me how they go about getting their money back. I explain the policy again and ask what vet they are at. She won’t say, she just continues to say it’s so sick. I ask what is it doing, how is it acting, again, no response.
It has now been hours since I have heard anything from either Bob or his wife.
I kept one of the puppies for myself in this litter and she is acting fine. I also placed a puppy with a friend of mine, again, fine. There are two more puppies with other buyers. I did ask how they are today and have gotten good reports from both.
My question, do I tell the other littermates owners about what Bob and his wife are saying (but won’t confirm, won’t tell what vet, and are just asking for their money back?) I want everyone to be safe, but I also don’t want to cause wise spread panic when my gut is telling me something isn’t right here. While I’ve never dealt with distemper I would imagine it has more then a 10 hour from totally fine to “on deaths doorstep” period. Not to mention, it is my understanding that it is highly contagious 🏽