My claim has been received, and after 24 hours it's still in a "Pending" state. I will keep you all updated with the outcome.
So after my previous post I did some more reading and I found a
Trupanion which looks to be a very good insurance provider...so good in fact I am seriously thinking about switching.
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But Oliwa, you were promoting Pet Plan, and now Trupanion...what gives?
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Well, I read the fine print (believe this over what the person on the phone tells you). I really like how Pet Plan offers 100% coinsurance, a $100 deductible, and the maximums are yearly and NOT for the lifetime of the pet (like several other companies)...but there is a caveat in the fine print. Pet Plan's insurance policy states the following...
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A thirty (30) % coinsurance as stated on your Declarations Page will automatically apply to covered claims in the event that: - your veterinarian refers you to a specialized referral veterinary facility; or
- you take your pet to an emergency care veterinary facility (except for a life-saving emergency consultation); or
- you take your pet to an after hours veterinary facility (except for a life-saving emergency consultation); or
- you take your pet to an accredited school/college of veterinary medicine.
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So I called my vet and asked about some common expensive issues for Bassets and slipped discs are at the top of the list. In fact, my sister in law put her Basset down for a slipped disc.

Here is a worst case scenario...
- Vet exam: $40
- Cat Scan/MRI: $2000
- Surgery: $5000
Here's the catch...my vet can't do #2 OR #3...they would have to refer me to a specialist and that would mean my 100% coinsurance would drop to 70%! Trupanion doesn't care about referrals...their coinsurance is locked at 90%. Here's a breakdown...
With Pet Plan - Vet exam: $40
- Cat Scan/MRI: $600
- Surgery: $1500
With Trupanion - Vet exam: $40
- Cat Scan/MRI: $200
- Surgery: $500
That's a difference of $1400! Plus, my deductible with Trupanion is $0 so they will cover ear infections which Bassets suffer from A LOT! An ear infection costs about $30 to treat so Trupanion will cover $27 of that!
My Pet Plan monthly premium is just over $36 and my monthly premium for Trupanion would be $38.
Yeah, I think I just convinced myself...I'm switching.